![]() Ability to perform opening and closing shift duties. ![]() Must be available to work various shifts, including weekdays, weekends, and holidays.Must be able to verbally communicate clearly with managers, staff, retail personnel, phone order team, and customers.Must possess a strong sense of phone etiquette to effectively speak with customers, take phone orders, and update staff and management.Must possess a high level of computer skill and must be comfortable using Microsoft Word, Excel, PowerPoint, and TOAST POS system.Ability to take direction, be flexible, versatile, multitask, and work effectively in a fast-paced environment.Demonstrate strong customer service skills, positive attitude, friendly and upbeat personality, and a love of cupcakes.We encourage you to check this site on a regular basis.The role of the Retail Cupcake Ambassador is providing a high level of customer service and positively represent the brand by upholding KCI standards and policies, following processes and procedures, providing teamwork, and supporting the bakery manager, baker supervisor and retail supervisor. Please provide two sets of dates you are available to undertake the work experience program in 2021īriefly explain why you would like to undertake your work experience at The Cupcake Queens and your interest in the hospitality industry Are you currently completing year 10 in 2021 Our online process allows students to have a greater understanding of the process involved when job seekers apply for positions within our company. The formal application process involves completing an online application form. The Work Experience Program provides students a variety of experiences which are primarily administrative based. Students spend time between Head Office based in Yarraville as well as time spent in one of our kiosk stores located in a shopping centre. Students participating in the program are given the opportunity to spend five working days in head office / bakery / stores across The Cupcake Queens. The program is available to students undertaking Year 10 in 2021. The Cupcake Queens Year 10 Work Experience Program provides students with an opportunity to gain an insight into the hospitality industry. The Cupcake Queens recognises the need to promote hospitality as a worthwhile and exciting career choice, and to showcase it as a career prospect for young people. ![]() Work Experience (due to COVID 19, unfortunately we will not be running this program) Please, also ensure a copy of your current resume is attached to the application. To register your Expression of Interest, please complete the online application form (link below) :Įnsure the form is completed accurately and all questions have been answered. The Cupcake Queens cannot be held liable for the disclosure, by you, of personal and sensitive information if you have not taken appropriate steps to protect your personal information and/or knowingly and openly discussed your details with any of our employees. If you provide a copy of your confidential resume to any one of our stores/kiosks please ensure it is in a sealed envelope marked to the attention of Human Resources. Unfortunately, any applications received via not be accepted. It would be appreciated if Expressions of Interest and/or Job Applications are not submitted to the general information section under Contact Us. If not we may be unable to progress your application. ![]() We encourage you to check this site on a regular basis to see what opportunities are available.ĭue to the number of applications TCQ receives, it is essential the items listed under " To Register You Expression of Interest " are addressed. TCQ will also periodically advertise positions on This includes customer service assistants across a number of our stores in full-time, part-time and casual positions. We are always looking for Cupcake-ettes to work in our stores, bakery, drivers and at our Head Office. The Cupcake Queens are very interested in hearing from talented, energetic and customer service focussed people.ĭemonstrated experience in customer service, preferably retail, fast food or hospitalityĮxcellence and a passion for customer serviceįlexibility, adaptability, reliability and strong time management
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